Residential Concierge

Deliver the lifestyle you've promised.

In world class cities like New York, Paris and London, a Concierge is an expected service.


That same expectation is being voiced by occupants and purchasers of luxury residential developments here in Australia.

With the increased prosperity and demand for a luxurious lifestyle, residents are looking to work and live in communities.  Creating time to live is key in delivering a luxury lifestyle and the inclusion of a Concierge delivers on that promise.

Purchasers of luxury apartments expect services that are beyond good infrastructure.  A service provided by someone personable, efficient and discreet to offer a warm welcome, receive deliveries, manage tradespeople, arrange transport and a myriad of other services that say “quality living”.

Our professional and welcoming approach ensures your residents are quickly engaged with their Concierge and will enjoy immediate benefits. A Concierge in your property is a direct reflection on your attitude toward lifestyle and provides an asset to your owners and investors.

Our high-tech, high-touch solution provides a service that embraces world class technology whilst maintaining a highly personalised and considered experience.

Residential Concierge Service, put simply.

  • Virtual and/or Ground Concierge dedicated to your property
  • Additional staff trained to ensure continuous coverage
  • Trained Concierge staff based locally
  • Optional errand running service
  • Submit requests and browse services 24/7 via our dedicated App
  • Transparent and flexible reporting systems
  • Security and confidentiality assured

We engaged The Concierge Collective to manage our Kingsford Concierge program, but their level of service and professionalism has been such that we have since employed their services on other projects including the event management of our inaugural Black and White Masquerade Ball.

The Kingsford Concierge program is unique among premium retirement living developments, and we are proud to be able to offer this service to our future residents. The expertise Adele and her team offer will help ensure our program is a success.

Mike Bosel

Chief Operating Officer, PresCare

During the creation of the Waterfront project, it was clear to Mirvac that a new level of service excellence was needed to attract the type of discerning clients who were interested in the Pier apartments.  To that end, Mirvac undertook to engage the best in the business. The Concierge Service had to be of the highest standard, commensurate with the quality of the project.

We approached The Concierge Collective on the basis of their reputation, and commenced working with them to formulate a specific Concierge solution for this property. The Concierge Collective worked with us during the development phases, throughout settlement and beyond to provide our residents with an unsurpassed level of service.

Brett Robinson

former Development Director Apartments & Commercial Development, Mirvac Queensland

For your Residential Concierge solution.

Let’s Talk! 1300 55 8463

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