A couple of things, then we’re ready to go!.

1.  Download WhatsApp

WhatsApp is our primary communication platform.  This link will help you set up on your mobile device, and instructions on how to set up your PC are here;  super simple! Be sure to add Concierge Collective (+61 0401 442 333) and Adele Blair (+61 0413 481 482) to your contacts so we can start chatting!

2.  Complete our Client profile form

Fields marked with an * are required

Let us know how you heard about The Concierge Collective, especially if it was a referral so we know who to thank.

Everyone is unique and so is the way they like to receive information.  If you are a "just tell me the facts kinda guy" or an "I need to know it all type of gal", let us know so we can make sure you've got the message just the way you want it.

As your Personal Concierge we like to know about your likes and dislikes, perhaps you love tennis, wine and international travel, but loath red roses and peanuts! Tell us.

Fees for our services and goods (where agreed) will be charged to your nominated credit card.  Our service will not commence until these details have been obtained.  Please acknowledge.

I acknowledge that The Concierge Collective will hold my credit card details as security over The Concierge Collective Fees and Fees of third party suppliers.  They may use these credit card details to settle The Concierge Collective Fees and Fees of third party suppliers.

I confirm that I have read and accepted The Concierge Collective Terms and Conditions of Business

3.  Mutual Respect

What We Will Do For You

Before commencing any Request we will always consult with you to get a true understanding of your situation and determine how our services can deliver the best outcome for you. Solutions will be designed around your desired outcome and budget. Because we offer a personal service, from the outset you will be dealing directly with the people who will be co-ordinating your service. You will be treated with dedication, warmth and respect.

What We Would Like You To Do For Us

We value the effort you make in assisting us to do our job, supplying us with all the relevant information (such as names, correct dates, addresses, passwords, keys etc) and offering your full co-operation. We also appreciate you giving us sufficient notice to provide our services, and advising us of any deadlines that we need to work toward.  To ensure your Request runs smoothly and seamlessly, we appreciate your full co-operation with our team, including our preferred suppliers. It really does make a difference to the final result. Upon completion of your Request, we will ask for your feedback, without it we cannot develop our team and our service to you. We always endeavour to provide the best possible service and care.  If at any time you are not happy with our standard of work, please let us know immediately and together we will find a solution. Welcome to our community 🙂
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