About Us

The Concierge Collective

The Concierge Collective

Our Story

The Concierge Collective started in 2006 when Adele was looking for a new job opportunity.  Having been an EA and Administration Manager for almost 20 years in Canberra, London, Sydney and Brisbane. Nothing seemed to inspire her until she read an article about a Concierge company and *bingo* , that was it.

Adele was able to use her talent for organising (anyone and anything) and do it her way.  Having seen the time pressures experienced by her boss’ during her career,  she knew that this service was desperately needed and could add valuable time to their lives.

Since then the company has grown to support clients across Australia and around the globe.  The key to our service is our passion for creating #timetolive for our clients.  It’s our mantra!

The Concierge Collective simplifies the lives of clients so they can get more out of it.  We use our enormous list of connections to fulfil each Request in a fraction of the time it might take a client to do themselves – among their already frantic schedule!

Not only do we take care of our clients lists, we take care of their lifestyle,  it’s that simple. We do the jobs they don’t want to do or have the time to do, so they enjoy more #timetolive.

Adele Blair

Adele Blair

Managing Director

Organising is what Adele thrives on, from organising a party on a private island in the south pacific to organising a pantry, Adele can make it happen. Even as a little girl, Adele’s idea of a play date with a friend was to rearrange her bedroom! Her lifelong passion for planning, problem solving and being the go-to-girl was the inspiration for Blair Lifestyle Management which opened in August 2006.

People ask me, “Why do you do what you do”?  Honestly, this is what I’m good at.  I do the jobs people don’t want to do and it makes them happy.  I maximize your time so you can achieve more, have better relationships and discover who you are, it’s the ultimate win/win and is so rewarding.

Through her experience working in the corporate world, coupled with her parents’ business experience, Adele developed the business acumen which led her to become a Finalist in the Telstra Business Women Awards, Business Owner category in 2011. Adele is a Certified Concierge Specialist (CCS) an Accredited Expert Professional Organiser and an Accredited Member of the National Concierge Association of the USA.

In May 2011, Adele co-founded the Institute of Concierge and Lifestyle Managers (iCALM). This organisation was created to support the growing needs of the industry in Australia and New Zealand.

In 2014, iCALM received accreditation for the world’s first Diploma of Personal Concierge Service.

In 2015 Adele published her first book “HOME -A practical user guide to home and life organising” with New Holland Publishing.  She has also contributed to Rebecca Sparrow’s “Ask Me Anything” and Dr John Barletta’s “The Home Therapist”.

View Adele’s full profile.

Adele loves frocks, music and travel.  She loathes birds, peas and bullies! Connect with Adele on social media.

iCALM_director

 

Amy Smith

Amy Smith

Concierge

Amy is your go-to person for getting things done. She has been in the Concierge industry for over three years and has more than 12 years EA/PA and Administration experience in a wide range of industries and locations.  Most recently, Amy worked at Brisbane’s Black Pearl Epicure, leaving her with a wealth of gourmet food knowledge and access to amazing cheeses, caviar and chocolate!

As a mother of two and wife to a Senior Project Manager who frequently travels, Amy has a comprehensive understanding of the pressures of modern family life. A world traveller from a very young age, Amy brings her global experience to our local clients.

Still a Melbourne girl at heart, Amy has also lived in places so remote we don’t even know where they are! These days, she loves nothing more than sharing new adventures with her family and travelling to exotic destinations near and far.

Amy is an active community member, regularly volunteering to raise money through organising events for schools, the world famous Chinchilla Melon Festival and even dung beetle research! She lives by the motto’s “everything can be simplified”, and “smile, its free”.

Amy loves sashimi, Australian wines and happy children.  She loathes people who walk without purpose a.k.a ‘shoe draggers’!

iCALM_member

Angela Shelton

Angela Shelton

Administrator / Concierge Assistant

Angela is new to the Concierge industry, however she brings more than 10 years experience in the corporate sector (predominantly law) covering a broad range of divisions including marketing, administration and client service.  More recently, Angela has worked in the creation of a business managing trades and services where she has had to think on her feet and learn that there is more than one way to get things done!

Angela thrives on being busy, productive and making things work in a more streamlined and efficient way.  She has particular interest in organisation, real estate, social networking and leaving people with a smile on their face.

Angela loves champagne, camping and vintage dresses. She loathes green vegetables.  That says it all!

iCALM_member

 

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