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We recently interviewed one of our clients Tracey, after completing a large professional organising project in her Brisbane home.

Q. Was there anything that prompted you to look for concierge or organising services?

A. I had been wanting to organise my house for years and could never get on top of things, and then I ran into Adele Blair who I used to work with years ago. After meeting Adele I knew one day I would pluck the courage to call her! 18 months later I still had her business card, it was meant to happen!

Q. What specific challenges did you have, and how was it impacting upon your lifestyle?

A. The main challenges were that we had over the years accumulated way too much “stuff” and I didn’t know where to start. It impacted me by every time I walked back into our house. I would feel overwhelmed. Especially after going away on a holiday, my relaxed holiday mood would change to annoyance and defeat after arriving home again. Having just been away, I didn’t have that feeling this time! Soooo good!

Q. Why did you choose The Concierge Collective over another service?

A. I had no idea there were such services or organisations out there! And then I ran into Adele.

Q. Did we deliver the solutions you were looking for?

A. Absolutely yes! I cannot explain or put into words the sheer relief and amazement at what Natalie and Jan accomplished in what I never thought could change. And the solutions kept coming as Nat left me with some more storage solutions which I have since put in place.

Q. How has engaging The Concierge Collective changed your lifestyle?

A. What these lovely ladies did for me now makes it simple to keep on top of things, and keep a (relatively!!!) tidy house! It takes the annoyance of a constantly untidy house away.

Q. What has been the standout moment of our services to you?

A. What Natalie and Jan were able to accomplish. I loved the way they gently coerced me to get rid of things which I truly didn’t need. They even managed to get my husband to throw out things and that is a triumph! 😉

Q. Would you recommend The Concierge Collective to others?

A. 100% absolutely!

Q. Anything else you would like to add?

A. I still remember making the initial call to Adele. I really didn’t know what I was getting myself into. Then having people to come over to see the state of my house (which Adele and Natalie kindly told me was certainly not the worst!), and then D day. When Natalie and Jan arrived on my door step that fateful morning, I almost cried (truly) because I was nervous and anxious but mostly embarrassed that I needed such a service. The beautiful Jan said to me, ‘I’ve seen that look before’, and everything is going to be great. And wasn’t she spot on! These girls are amazing.

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