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Q. What prompted you to look for concierge/organising services?

​A. I saw The Concierge Collective ad in a local mag and I thought ‘what a great service offering’. After looking at your website I made the call as I really needed to get my house in order after renovating. I had all good intentions but was time poor. ​

Q. Why did you choose to use TCC?

A. ​The initial call was made due to your website. It looked professional and actually detailed exactly what I was looking for…and more. After speaking with Adele I was positive I was doing the right thing in getting TCC into my home. She recognized cost was a consideration and provided a plan which enabled me to feel at ease and work within my budget.

Q. What kind of solutions were you looking for?

A. ​Home Concierge. It was something have always believed I should do myself. Realistically, this is an area that I procrastinate and avoid. I always think that I should be spending time with my little one, working or doing other things.

Q. Did we deliver those solutions?

A. ​Natalie surpassed any and all of my expectations. I even found myself thinking of when you could visit next. I felt like a weight had been lifted and you made it seem easy, quick and I love it.  ​

Q. How has engaging TCC changed your lifestyle?

​A. Relieved! I will be getting Natalie back. It has also made me more disciplined in my own home, I love the way my house is now organised.  ​

Q. What has been the stand out moment of our services to you?

A. ​Before TCC I could not see the forest for the trees, every job was too big, even room by room. Natalie took an honest and open ​approach and just cleared all the clutter and now everything has a place and I have space.

Q. Would you recommend TCC to others?

​A. Absolutely, without hesitation. Once I overcame the ‘I should be doing this myself’ ​mindset, it was such a relief and I can now get on with other things. The team are professional, they listen and deliver above expectations.

Q. Anything else you would like to add?

A. ​ Thank you…

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