Q. What prompted you to look for concierge/organising services?
A. I saw The Concierge Collective ad in a local mag and I thought ‘what a great service offering’. After looking at your website I made the call as I really needed to get my house in order after renovating. I had all good intentions but was time poor.
Q. Why did you choose to use TCC?
A. The initial call was made due to your website. It looked professional and actually detailed exactly what I was looking for…and more. After speaking with Adele I was positive I was doing the right thing in getting TCC into my home. She recognized cost was a consideration and provided a plan which enabled me to feel at ease and work within my budget.
Q. What kind of solutions were you looking for?
A. Home Concierge. It was something have always believed I should do myself. Realistically, this is an area that I procrastinate and avoid. I always think that I should be spending time with my little one, working or doing other things.
Q. Did we deliver those solutions?
A. Natalie surpassed any and all of my expectations. I even found myself thinking of when you could visit next. I felt like a weight had been lifted and you made it seem easy, quick and I love it.
Q. How has engaging TCC changed your lifestyle?
A. Relieved! I will be getting Natalie back. It has also made me more disciplined in my own home, I love the way my house is now organised.
Q. What has been the stand out moment of our services to you?
A. Before TCC I could not see the forest for the trees, every job was too big, even room by room. Natalie took an honest and open approach and just cleared all the clutter and now everything has a place and I have space.
Q. Would you recommend TCC to others?
A. Absolutely, without hesitation. Once I overcame the ‘I should be doing this myself’ mindset, it was such a relief and I can now get on with other things. The team are professional, they listen and deliver above expectations.
Q. Anything else you would like to add?
A. Thank you…